Thank you for choosing AURX Earth! We are confident that you will love our grounding mat, and we offer a 120-day Money-Back Guarantee to ensure your satisfaction.

You may request a refund if:
The product is defective or damaged upon arrival.
You received the wrong item.

Refunds will not be issued for:
Accidental or mistaken orders (e.g., purchasing the wrong item by mistake).
Change of mind or personal preference.

Refund Process:
To request a refund, please contact us within 120 days of your purchase, providing details of the issue. We will review your request and determine eligibility for a refund.

Thank you for your understanding! If you have any questions, don’t hesitate to reach out to us.